
Not to mention she accused my sister of hitting her car door with our car door and "waking her up." HOW RUDE CAN YOU GET! We then got pressured by the owner to RUSH RUSH RUSH down to get our mani/pedis only to be split up. My friend got pestered over and over and over again to get her hair washed even though she said NO! When we got our massages my masseuse didn't even massage me under the blanket! left it on and massaged over it. My sister had an allergic reaction to the facial and broke out all over her face and neck. Body scrubs were great and facials were okay. After booking this 2 months in advance, we get to the salon and EVERYTHING went wrong! one of the girls was always left sitting and waiting. We are all busy lawyers, CPAs, ,and Moms! So hard to coordinate time of course. WORST EXPERIENCE EVER!! Bought the groupon for FOUR of us.
CONTOUR DAY SPA GROUPON SKIN
Regardless, the facial skin products had a delicious smell. I would have never imagined that a 4-star spa would ever carry soap from a budget outlet. Included on the edge of the sink was soap branded from the dollar store. Finally, the kicker was when I utilized the restroom. Third, the steam room had a weird smell, so I avoided it. A fresh cup of gourmet coffee does seem like a given amenity at a place advertised as 4-star. I did select a styrofoam cup and poured myself a cup of joe. It seemed strange to me that there was a regular coffee pot there, as opposed to a Keurig machine. Second, there is a relaxation room upstairs where you can comfortably wait to be called. I also feel that this policy could have been explained to me on the phone when I initially booked, so that I wasn't caught off-guard. I asked the lady, "What if my service is not good?" She replied, "Then you tell me." I personally feel that giving the gratuity in advance gives no incentive for the service provider to do anything more than average.and this is exactly what I experienced. When I arrived at the spa for check-in, I was told that I was required to pay the 20% gratuity upfront. The phone operator was friendly and there was a person available on the date and time that I requested. Again, I found the services to be just adequate for a few reasons: First, I called in advance to schedule my appointments. Just recently, I received a gift card and was excited to retry, to see if it was better. In fact, I went to the Contour Day Spa several years ago and found it to be average. It is a well-established provider since it has been at this location for a long while. The Contour Day Spa looks very elegant and grandiose when you drive up to this business.
